Privacy Notice

Privacy Policy

Victorian Bridals Inc
Effective Date: May 8, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Victorian Bridals Inc (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

Personal Information

We may collect the following personal information:

Name, email address, phone number, and physical address
Payment information when you purchase products or services
Appointment and consultation information
Order and alteration details
Opt-in records and timestamps for all communication channels, including SMS and email

Non-Personal Information

We may also collect non-personal information, including:

IP address, browser type, and device information
Website usage patterns and analytics
Cookies and similar tracking technologies

Customer Communication

We may maintain records of:

Customer inquiries and support requests
Appointment and service-related details
Purchase history, preferences, and feedback

2. How We Use Your Information

We use collected information to:

Provide, operate, and improve our services and website
Process transactions and manage billing
Schedule and manage bridal appointments and consultations
Communicate regarding orders, fittings, alterations, services, updates, and support
Send marketing communications where consent has been provided
Improve website functionality and customer experience
Ensure system security and prevent fraud
Maintain records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive messages related to our products and services, including appointment reminders, order updates, customer support messages, promotional communications, and important notifications.

Opt-In & Consent

Messages are only sent after explicit consent
We maintain timestamped records of all opt-in actions
We comply with the Telephone Consumer Protection Act (TCPA) and applicable regulations

Opt-Out Instructions

You may cancel SMS messages at any time by replying “STOP”
A confirmation message will be sent, and no further messages will follow unless you opt in again
Opt-out requests are processed promptly

Message Frequency & Content

Message frequency varies based on your interaction with our services
Messages may include appointment reminders, service updates, promotions, and customer support communications

Help & Support

Reply “HELP” for assistance or contact us directly:

Email: [email protected]
Phone: (630) 896-7166

Carrier Information

Standard message and data rates may apply
Carriers are not responsible for delayed or undelivered messages
Supported carriers include major U.S. providers such as AT&T, Verizon, and T-Mobile

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors strictly for operational support purposes, such as customer service, appointment management, or message delivery.

All other use cases exclude text messaging originator opt-in data and consent. This information will not be shared with third parties.

We implement strict safeguards to protect SMS consent records and communication data.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.

Service Providers

We may share information with trusted service providers that support our operations, including:

Payment processors
CRM and scheduling platforms
Communication and SMS delivery providers
Website hosting and analytics providers

These providers are required to maintain strict confidentiality and security standards.

Legal Compliance

We may disclose information:

When required by law or legal process
To protect rights, property, or safety

Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the business transaction while remaining protected under this Privacy Policy.

All the above categories exclude text messaging originator opt-in data and consent, except as required to deliver SMS services.

5. Data Security

We implement industry-standard safeguards, including:

Encryption of sensitive information
Secure authentication and access controls
Routine security monitoring and audits
Employee training on data protection practices
Data backup and recovery procedures

While we strive to protect your information, no method of transmission or storage is completely secure.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze website traffic and usage patterns
Store user preferences
Improve website functionality and performance
Measure marketing effectiveness

You may manage cookie preferences through your browser settings.

7. Your Rights & Choices

You may have the right to:

Access, update, or delete your personal information
Opt out of marketing emails through unsubscribe links
Opt out of SMS messages by replying “STOP”
Request information regarding how your data is used
Withdraw consent at any time
File a complaint with a regulatory authority if applicable

To exercise your rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The most current version will always be posted on our website with the effective date listed above.

10. Contact Us

Victorian Bridals Inc
1025 South Lincoln Avenue
Aurora 60505

Phone: (630) 896-7166
Email: [email protected]
Website: Victorian Bridals Inc

By using our website and services, you agree to this Privacy Policy.